Deep Dive

Join us Virtually on Monday, March 17th from 4-5:30pm

Join us on January 17th
Unlock Success in 2024: More Clients, More Sales - Your Best Year Yet!

Have you ever truly put yourself in your customers’ shoes?

Online session to engage and ask questions.
Insights on how to optimize every customer interaction, from awareness to post-sale
90 minute workshop
Free for Business Owners

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Ever wondered what it’s like to walk in your customers’ shoes? From the first moment they hear about you to the sale, to the follow-up, and beyond—every step matters.

Take a Deep Dive into Your Customer’s Experience

Ever wondered what it’s like to walk in your customers’ shoes? From the first moment they hear about you to the sale, to the follow-up, and beyond—every step matters. Join Entrepreneurs Forever facilitators Greg Russak, a seasoned sales expert, and Deborah Gallant for an interactive session where we’ll break down each part of your customer journey.

In this hands-on Deep Dive, you’ll learn how to maximize every touchpoint, improve customer retention, and build a seamless, impactful experience that keeps your customers coming back for more.


About the Presenters

Greg Russak – Facilitator: Greg brings over 40 years of experience in engineering, sales leadership, and business strategy. With dual engineering degrees from Penn State and a Summa Cum Laude Bachelor's in Organizational Leadership from Robert Morris University, Greg has held senior roles including VP, CRO, and General Manager. He is the CEO and Founder of Conscientious Capitalists LLC, a consulting firm specializing in sales strategy and leadership. Greg has successfully driven revenue growth for businesses ranging from startups to multibillion-dollar corporations, and co-founded both IT services and real estate management companies.

Deborah Gallant - Senior Program Manager: Deborah is the Senior Program Manager at Entrepreneurs Forever, where she creates value for members through educational sessions and community-building initiatives. Since 2022, she has led over 50 online sessions and spearheaded the Western PA Small Business Summit. Previously, Deborah ran EforAll in Berkshire County, helping local entrepreneurs grow through accelerator programs and workshops. With over 20 years of experience as a small business coach, Deborah is known for making complex topics accessible and engaging. She holds an MBA from Columbia University and a BA from Brandeis University.

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That's all it takes to get better at running your business. Our meetings are online.

It’s FREE to members

It’s FREE to members

Our program is free to all members thanks to partners that want to see small businesses thrive!

Just for small business owners.

Just for small business owners.

Our program is built specifically to help owners of truly small businesses connect and learn.

Support you need.

Support you need.

This is a safe space where you can be honest and open in groups facilitated by successful small business owners.

Success stories.

They've faced many of the same issue as you.
And we've helped them learn to overcome them.

Helping Anita find her own value.

Helping Anita find her own value
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Helping Andrew believe in his big idea.

Helping Andrew believe in his big idea
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