Map Your Customer Journey | Deep Dive

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Ready to step into your customer's shoes? From their very first awareness of your business all the way through to the sale, after-sale, and repeat order, it's essential to know just what your customer is experiencing as they interact with your business. This intensive Deep Dive with Entrepreneurs Forever facilitator and professional sales trainer Greg Russak and Deborah Gallant will help you do just that. You'll be guided to think through every touch point and hit the ground running as you set your business up for maximum opportunity and success!

Originally aired March 17, 2025

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View our past Deep Dive Webinars on topics ranging from growth, marketing, money, and more!

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More Upcoming Events

April 20, 2026

Zone of Genius | April Deep Dive

This powerful workshop will help you step back and look at how you’re spending your time and energy in your business.

March 16, 2026

Customer Loyalty | Building Connections

Did you know it can cost 5 to 25 times more to get a new customer vs. keeping the ones you already have? Learn the key elements of how to keep your current clients happy and buying from you in this informative Deep Dive with facilitator and master trainer Virginia Crocker Timmins.

February 23, 2026

Negotiation Skills for Small Business Success

Developing your negotiation skills will ensure that you are always at the top of your game and maximizing your own success.

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You.