There is so much that goes in to the experience that your customers/clients have with you, your brand, your business.  From the time your ideal clients become aware of you all the way through consideration, purchase, follow up and loyalty, there are multiple checkpoints along the path and you may have never put yourself in your customer’s shoes before.  

This Customer Journey webinar co-presented by Deborah Gallant and Sales Consultant and Coach Greg Russak helps you map your own customer journey, understand what’s involved, some of the pitfalls and help you create outstanding customer experiences. 

Follow along on the slides here.